Their expectations were unrealistic and the customers were rather mean. Leave me a comment in the box below. Arise will provide the training, tech support and your pay check will come directly from Arise. Customer Service Representative salaries - 29 salaries reported. Also, if you work for a call center and do not own one then this will be different. At Home-Customer Service salaries - 3 salaries reported. Arise is changing the way the world works, every day.
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Arise will provide the training, tech support and your pay check will come directly from Arise. So you can consider Arise as a sort of middleman between you and the companies you may be working for. In a sense, you can consider this as "having your own business" as you will be asked to incorporate, meaning you will have to start your own virtual service corporation more on that later. So let's go over the fees, there are a quite a few: The reason you are asked to provide the company a background check is because you will be dealing with sensitive information such as bank or credit card numbers, addresses, etc.
They just want to be sure the information will stay secure. This is so that you can become a certified professional with the company. Expect the certification course to be about 20 hours long spread over the course of one week. Once you are considered a "certified professional" you will be able to apply to companies working with Arise for positions that interest you!
I don't know if they do this anymore but as I had a close friend of mine go through the training with Arise, I thought I would share that she told the company that she would have a hard time paying this fee and they were able to waive it for her.
So it never hurts to ask your trainer about allowances like this if this fee would be a hardship for you. Also, I know that from time to time, the company waives this fee altogether as a sort of "special" to try to recruit new agents, so keep an eye out for that! The company requires all of their independent contractors to form a Virtual Service Corporation.
For more information on how to incoporate , you can visit your home state's website and they will give you all the details on how to do this. Training fees specific to the company you will work for. Once you are a certified professional with this company, you can either choose which company you would like to work for or you will be assigned to a company that has a current need for call center representatives.
Each company has different procedures and of course their products are unique , so it is required that you take a training course that will make you familiar with the particular company you will be taking calls for. Some training courses are much more involved than others.
So, there are quite a lot of fees, no doubt about it but you will have to see if it is worth it for you. While the startup cost may be a lot , I have spoken to many people who say they have recouped those costs in the first one or two paychecks. From all indications, the pay is pretty good for a work at home job. By the talk minute By the hour or By the call Keep in mind that they do have sales incentives available to their independent contractors as well as bonuses, bumping up your pay to an even more attractive rate!
This company has a really unique and interesting set of clients including: Carnival Cruise Lines and Turbotax. Get a free, personalized salary estimate based on today's market. Customer Service - Hourly. Independent Contractor - Hourly. Virtual Customer Service Representative - Hourly. Independent - Hourly Contractor. Customer Service Professional - Hourly Contractor. Performance Facilitator - Hourly Contractor.
At Home-Customer Service - Hourly. Customer Service - Hourly Contractor. Customer Service Specialist - Hourly Contractor. Senior Clients Results Manager.
Previous 1 2 3 4 5 Next. View Data as Table. Reduced or Flexible Hours. Arise is a platform that connects large companies, such as Fortune companies, that are in need of customer service to work at home customer service providers.
Arise just provides the platform and allows people to connect. Overall what I see with Arise is good. They provide a good service and there are many happy work-from-home customer service providers that are happy with it.
The opportunity that Arise brings to the table is something that a lot of people are looking for. As a virtual call center rep you have the ability to work whenever you want to some extent and of course you get to do all of that from home.
If you are starting out you can do 1 of 2 things: I would suggest starting out working for someone else just to see if its really something you want to do before going all out and setting up your own company, but its up to you. If you choose to work for another call center then you get hired by them like any other business.
They might vary in their hiring process. On the Arise platform you will be able to view a list of the different call centers that are using the platform so you can choose one you think fits best. In order to use the Arise platform to provide call center service, you first need training. The training is all done online so this is nice. And yes… you will have to pay for it yourself. Technically you can work whatever hours you want to work.
So what you have to do within the platform is pick the half-hour intervals that you want to work for certain companies. However, its not realistic to think that you can just work whenever you want to. The amount of open intervals available will depend on the demand for customer service that the various companies have at specific times and the intervals are also one a first-come first- serve basis. Also, if you work for a call center and do not own one then this will be different.
You might just get told what hours to work. This all depends on who you work for. If you own your own call center then you are free to choose but if not then you might be free to choose what intervals that call center has picked up or you might not. Something else worth noting is that if you have a good reputation then some companies might give you first pick at what time intervals you want.
At one time, Arise virtual Solutions was an upcoming opportunity, and one of the pioneers of work-from-home businesses. Formerly known as Willow, Arise slowly but surely started downsizing their work-from-home agents, to hire more agents/5(). Work from Home using the Arise Platform. The Arise platform provides an unparalleled business opportunity for tens of thousands of primarily home-based micro call centers, run by stay-at-home moms, veterans, college students, retirees and other entrepreneurial-minded individuals. Average ARISE hourly pay ranges from approximately $ per hour for Sales Representative to $ per hour for Accountant. The average ARISE salary ranges from approximately $15, per year for Call Center Representative to $71, per year for Director.